*****

Airport Operations / Customer Service Executive
د.إ 16700
August 29, 1997

About Candidate

In my previous role as Airport Terminal Assistant at Bhubaneswar International Airport (VEBS/BBI), I was responsible for smooth and secure airport operations such as managing ground operations, Lost and found Departments, Passengers Query Handling, Keeping and Preparing records of daily flight movements, VIP and exempted movement handling, Medical emergency handling, Patrolling to
surveillance the sensitive areas and ensuring safety and security as per regulatory compliance. Moreover, I have been awarded an appreciation letter by the Airport director. This experience has equipped me with the ability to understand the insights of working in a dynamic airport environment. I am eager to carry the same legacy to contribute to your continued success in ensuring smooth and safe airport operations.
Here are some of the reasons why I believe I`d be suitable for this role
• I possess in-depth knowledge of the Aviation Industry and the security threats associated with it.
• I have over 3 years of experience in the service industry, including 1.6 years specifically in airport operations.
• I received an Appreciation Letter for my contributions in my previous role.
• I have a solid understanding of aviation regulatory rules and regulations.
• I also gained technical skills e.g. MS Office (Excel, PowerPoint, Word), Outlook, and Basic Aviation First-aid.
• I am gregarious and excellent at Customer Support Service.
• I excel at working under pressure and possess strong decision-making skills
• I am skilled at problem-solving and dispute handling
• In a relatively short span of my career, I have successfully taken on team leadership responsibilities.

Location

Education

B
BBA in Aviation Management 2020
Galgotias University

Completed my graduation major in Aviation Management in the year 2020 with 7.1 CGPA