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About Candidate
Operations and client service professional with 5+ years of experience in operations management, customer service, and client relationship development. Proven ability to improve workflow efficiency, drive customer satisfaction, and lead cross-functional teams. Strong analytical mindset, experienced in KPI monitoring, SLA management, and business process optimization. Adept in managing escalations, sales support, and building long-term client relationships in fast-paced environments.
Location
Education
M
MBA
2016
Dr. APJ Abdul Kalam Technical University, Lucknow Uttar Pradesh
B
BCA
2013
Chhatrapati Shahu Ji Maharaj University, Kanpur Uttar Pradesh
