Spa & Wellness Manager

Job Description

Job overview

we are looking for Spa and Wellness Manager in Chennai. if you want to know more you can check the responsibilities and requirements are listed below.

Responsibilities:

• manage spa and wellness operations and retail. supervise and motivate spa staff.
• maintain cleanliness and safety standards of areas in spa.
• create and market packages and membership programs.
• ensure all services are delivered for brand standards.
• stock levels and order supplies and wellness products as needed.
• handle guest feedback and ensure high levels of satisfaction.
• create schedules, manage bookings, and check therapist productivity.
• coordinate with hotel departments for guest services and promotions.
• track KPIs and revenue goals, and prepare periodic performance reports.

Required Skills:

• strong leadership, organizational skills.
• in depth knowledge of therapies, trends and fitness programs.
• ability to manage budgets, pricing and service quality.
• experience with booking systems and spa management software.
• customer focused mindset with attention to detail.