Performance Management Analyst

Job Description

Roles & Responsibilities

Role Purpose

To ensure the successful execution of commercial projects within the organization by overseeing the performance monitoring, analysis, and reporting aspects. This role leads a team of analysts and collaborates with project managers and stakeholders to drive project excellence through data-driven insights and continuous improvement initiatives. Also, to refresh project status and the latest documents, issue a regular report about projects status to the top management and reflect all those tasks to Commercial Services dashboard, within set KPI s, agreed budgets and adopted policies and procedures.

Key Accountability Areas

Key Activities

Project Coordination

Collaborate with project managers and cross-functional teams to facilitate project initiation, planning, execution, monitoring, and closure.

Assist in the development and maintenance of project schedules, timelines, and milestones.

Monitor project progress and follow up on outstanding tasks or issues.

Escalate on outstanding issues that hinders project s progress in accordance with escalation matrix.

Projects Management and Performance

Coordinate and support the implementation of the project s deliverables by using project management tools and techniques to ensure successful implementation.

Support the project manager through the project s delivery lifecycle to determine objectives and priorities.

Assist in the execution plan by quality checking the projects needs and progress versus the planed action to ensure requirements are meet based on SANS policy & procedure.

Recognize resources needs and highlight it to the project manager to ensure project progress.

Follow up on day-to-day operational aspects of complex projects and scope to ensure meeting SANS overall strategic objectives.

Ensure Implementation of SANS commercial projects standards and methodology

Monitor projects performance against plans, assist in planning corrective actions effectively when required and maintain effective records.

Ensure projects documentation are completed as per SANS policy and procedures.

Support in enabling communications between departments, unites and external units.

Risks & Issues Management

Support in identifying, assessing, and managing risks in conjunction with the project manager as per SANS policy & procedure.

Assist in the development of the risk mitigation plans with the project manager and include the preventive measures are developed in a manner appropriate to the risk assessment.

Analyze issues and communicate to the project manager communicate to ensure corrective actions are being planned.

Deploy scientific problem-solving methodology in conjunction with project manager and team to identify gaps and problem s root cause

Reporting and Communication

Generate comprehensive and visually appealing performance reports for project managers and stakeholders.

Ensure that project manager and key stakeholder are updated by all project progress, possible risks, and issues.

Report on project progress periodically to all involved parties using a systemic approach to ensure sustainability of information therefore decisions and correction plans if needed.

Monitor the developed weekly, monthly and yearly Directorate meetings, and reports, distribute, and follow up on the submission of all project documents.

Continuous Improvement

Identify opportunities to enhance project management processes and methodologies based on performance analysis.

Collaborate with cross-functional teams to implement process improvements and best practices.

Drive initiatives to optimize resource allocation, timeline management, and risk mitigation strategies.

Stakeholders Engagement

Collaborate with project managers, team members, and stakeholders to align on performance measurement criteria.

Act as a point of contact for addressing performance-related inquiries and providing transparency into project status.

Policies, Processes and Procedures

Support in monitoring day-to-day activities to ensure compliance with stipulated policies and procedures.

Contribute to the identification of opportunities for continuous improvement of systems and processes considering leading practices, changes in business environment, cost reduction and productivity improvement