Operations Analyst
Job Description
Roles & Responsibilities
An Operations Analyst is responsible for evaluating and improving the operational processes within an organization. They analyze data, identify inefficiencies, and recommend solutions to enhance productivity, reduce costs, and improve overall performance. Operations Analysts play a key role in using data-driven insights to help businesses streamline operations, optimize resource allocation, and make informed decisions to achieve operational goals.
Responsibilities
– Analyse sales data to identify trends, measure performance, and inform strategic decisions.
– Support accurate sales forecasting and resource allocation to enhance planning.
– Produce impactful sales reports, interpreting data to guide the operations and leadership teams.
– Contribute to the management and optimisation of sales tools and CRM systems.
– Work collaboratively to improve processes and efficiencies within the sales operations field.
– Help align sales, marketing, and finance teams through effective communication and shared insights.
The experience we’re looking for
– Proven experience in data analysis or a sales support function.
– Proficient in analytical tools (like Excel, SQL) and CRM systems, with Salesforce experience being advantageous.
– Exceptional communication skills, supporting seamless interactions and presentations.
– A reputation for attention to detail and providing accurate, reliable data.
– A proven problem-solver who is adaptable and thrives on improving processes.
– Experience in educating and supporting sales teams with new systems and processes.
The skills for success
Data Analysis; Analytical Tools: Sales Forecasting, Reporting Sales, Systems Management; Process Optimization: Cross-functional Collaboration Training and Support; Key Performance Indicators (KPIs Communication Skills Problem-Solving: Detail-Oriented, Results-Driven, Adaptability).
Company Industry
Medical
Healthcare
Diagnostics
Medical Devices
Department / Functional Area
Sales
Business Development
