Job Description
Roles & Responsibilities
A Box Office Associate is responsible for providing customer service at a venue’s box office by selling tickets, processing payments, and managing ticketing systems for events such as concerts, theater performances, sports games, or other live events. This role ensures a smooth and efficient ticketing process for patrons while maintaining accurate records and managing customer inquiries.
Responsibilities
To personally greet the customers and other VIP Guests at each point.
Efficient Cash handling at POS, and no variance in sale Customer query handling and delight each and every customer by giving best service Well versed with Movie synopsis.
Required Candidate profile
Ensure highest level of integrity towards organization & patron. Handling queries regarding film content, rating, show times. Responsible for maintenance of machines at Box Office.
Role: Customer Success Associate
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success
Education
UG: Any Graduate
Location: Connaught Place, Delhi, India