District Manager

Job Description

Roles & Responsibilities

A District Manager is responsible for overseeing multiple retail locations within a specific geographic area. This role involves managing the operations, sales, and performance of stores, ensuring consistency in brand standards, and leading store managers and teams to achieve business objectives.

Key Responsibilities

• Oversee the daily operations of multiple store locations within a district.
• Lead and support store managers to ensure sales targets, customer service standards, and operational goals are met.
• Implement company policies, procedures, and promotional strategies across all stores.
• Conduct regular store visits to assess performance, identify areas for improvement, and ensure compliance with company standards.
• Develop and manage district budgets, sales forecasts, and inventory levels.
• Analyze sales reports and KPIs to track performance and make data-driven decisions.
• Provide training, coaching, and development opportunities for store management and staff.
• Resolve customer complaints and operational issues as they arise.
• Promote a positive work environment and ensure high levels of employee engagement.
• Collaborate with regional and corporate teams on strategic planning and initiatives.

Qualifications and Skills

• Bachelor’s degree in Business Administration, Management, or a related field (preferred).
• 2 – 5 Years experience in retail management, with prior experience as a Store Manager or in a similar leadership role.
• Strong leadership and team management skills.
• Excellent communication, interpersonal, and problem-solving abilities.
• Ability to analyze data and make strategic decisions.
• Proficiency in MS Office and retail management software.
• Ability to travel frequently within the district.
• Strong organizational and time-management skills.
• Customer-focused mindset with a commitment to delivering exceptional service.