Job Description
Roles & Responsibilities of Retail Sales Associate
A Retail Sales Associate assists customers in a retail setting by providing product information, handling transactions, maintaining store appearance, and ensuring a positive shopping experience. They play a key role in meeting sales goals and delivering excellent customer service.
Key Responsibilities:
- Customer Engagement: Greet and assist customers, helping them find products that suit their needs.
- Sales Support: Promote and sell products by explaining features and benefits.
- Product Knowledge: Stay up to date on product details and current promotions to answer customer questions.
- Store Maintenance: Keep the store clean, organized, and well-stocked.
- Transaction Processing: Operate the cash register, process sales, and handle returns or exchanges.
- Customer Service: Provide outstanding service by addressing concerns and resolving issues promptly.
Skills & Qualifications:
- Experience in retail or customer service (preferred).
- Strong communication and interpersonal skills.
- Friendly, approachable, and customer-focused attitude.
- Basic math and cash handling skills.
- Ability to work well in a team and meet sales goals.
- High school diploma or equivalent.
Location :- Kolkata , India